Have a question? Use the tabs below to find answers about cost, sessions, and availability.
We require secure payment on file before completing any therapeutic work. This is done by a simple step of adding your credit card to our encrypted platform and secure platform Jane App. You have the right to remove authorization to your credit card at any point in time. Your card will be processed on the day of your booked appointment.
A session can range from $165-$235 per hour depending on your therapist and your service. Our prices range based on experience, level of specialized training, and number of people attending the sessions.
If you are covered by a Registered Clinical Counsellor (RCC) then you will be able to submit your invoices to your insurance provider for reimbursement. Please note, it is the client's responsibility to ensure they are covered for their acquired sessions.
A billable counselling hour is 50 minutes. Our practitioners take time to consolidate session notes and revise treatment plans after your session is complete.
The first session is establishing rapport and creating the foundation for your therapy journey. Your therapist will begin to collect the puzzles pieces of your life story, which is needed for them to create a personalized treatment plan. You will share your goals, challenges, and needs and leave with an understanding of how you could improve your life.
To create a strong relationship and to allow your therapist to have the foundation to build off of we encourage booking sessions every 1 to 2 weeks at that start. As time goes on you will progress to every 3 weeks and then monthly for a maintenance phase. Consistency is key during the initial stages of your healing.
Therapy is an investment and can be costly. Coming infrequently is better than not at all - you will still get benefits. Your therapist will support you with your treatment plan in session that meets your personal financial abilities.
Cancellations and rescheduling must be done 48 hours prior to your appointment. If you cancel within 48 hours you will be charged the full amount of your session, as per our company policies.
Our practitioners offer a range of availability to support the needs of our clients. Please refer to our therapist directory to match with a therapist that suits your schedule. We offer weekend and evening availability!
If you’re in an emergency, it is recommended that you seek medical attention at your local Emergency Department, call 9-1-1, or the crisis centre (310-6789). For additional resources please refer to our crisis resource page on the website.
If you have any questions for us prior to booking an appointment or being matched with a therapist, please fill out this contact form and our clinic concierge will get back to you during business hours (Monday- Friday 9:00am to 5:00pm PST).
We look forward to supporting you!
604-418-8827
hello@gatherandground.ca